Courses and Instruction
Payment: Payment must be received in full at least 24 hours before the start date of the course.
Asynchronous Cancellation Policy: Refunds will be provided if a request is submitted to [email protected] within 1 week of payment minus a $100 processing fee. If more than 10% of the course has been accessed, additional adjustments will be made accordingly. Refunds will not be honored if more than 50% of the course has been accessed, or if it is more than 30 days since purchase date. Refunds requested after 1 week of purchase are considered on a case by case basis.
Live Training Cancellation Policy: Full refunds will be provided if requests are submitted to [email protected] more than a month ahead of the instruction date. A 50% refund will be provided if the request is submitted less than a month and more than 24 hours before the first day of instruction. There are no refunds with less than 24 hours’ notice.
Event Cancellation: Sadar Psychological reserves the right to cancel any course due to events beyond Sadar Psychological’s control. In the unlikely event of cancellation, registrants will be notified and will receive a full refund.
Grievances: If there are any concerns with the content of the course and an attendee wishes to file a grievance, they are asked to write to [email protected]. Upon receipt of the email expressing the complaint, the complainant will receive a written copy of the grievance procedure. Concerns will be addressed within 2 business days.
Mentorship & Professional Consultation
24 Hour Cancellation Policy: Sadar Psychological has a 24 business hour cancellation policy for individual services. If a mentee or practitioner-client cancels with greater than 24 business hours, they will receive a full refund or may reschedule. For no-shows or cancellations made with less than 24 business hours, there are no refunds.
Sadar Knowledge Center
Cancellation: Monthly membership can be canceled at any time. Members will continue to have access to the SKC until the end of the billing cycle during which they cancel. For annual memberships, Sadar Psychological will issue prorated refunds minus a 10% processing fee.